Shipping Information
Shipping Policy
Shipping Information
At Australian Paws™, we’re committed to getting your pet’s essentials to you as quickly and safely as possible.
We proudly ship across Australia and work with trusted courier partners to ensure reliable delivery.
Processing Time
All orders are processed within 1-3** business days** after your order is placed.
During peak periods, promotions, or public holidays, processing times may be slightly longer — but we’ll always do our best to dispatch your order promptly.
Delivery Timeframes
Australia Wide Shipping 🇦🇺
Estimated delivery time: 5–12 business days
Delivery times may vary depending on your location, courier delays, and seasonal demand.
Remote or regional areas may experience slightly longer delivery times.
Shipping Costs
We proudly offer:
✅ Free Standard Shipping Australia Wide on all orders
Any express shipping options (if available) will be displayed at checkout.
Order Tracking
Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking details so you can follow your parcel every step of the way.
Please allow 24–72 hours for tracking information to update.
Multiple Shipments
If your order contains multiple items, they may be shipped separately depending on warehouse availability.
This helps us get your products to you faster.
Delivery Issues
Please ensure your shipping address is entered correctly at checkout.
Australian Paws™ cannot be held responsible for delays caused by:
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Incorrect shipping details
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Courier service disruptions
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Weather events
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Public holidays
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Customs or unforeseen logistics delays
Lost or Delayed Orders
If your order appears delayed beyond the estimated timeframe, please contact our support team and we’ll be happy to assist.
Questions?
Our friendly Australian Paws™ support team is always here to help.
Thank you for shopping with Australian Paws™ 🐾